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The Next Evolution's avatar

Great article and having worked with a lot across UK education I can understand the challenges and opportunities AI technology can bring. But for me the goals versus tasks distinction is the most useful framing I've encountered for what AI is actually exposing — and it's being undersold by staying inside education.

The same failure runs through every organisation that has spent the last decade measuring activity rather than outcome. Job design has always drifted toward tasks: they're countable, auditable, manageable. The goal the task was supposed to serve — the judgment, the relationship, the decision made well — resists measurement, so it gets deprioritised. Not abandoned, just made invisible.

AI hasn't created that problem. It's made it impossible to ignore. When a task can be delegated to a model in ten seconds, the question "why were we doing this?" surfaces whether the organisation is ready for it or not.

Bereiter and Scardamalia's point about roles is where this gets sharp in an organisational context. A worker whose role has been defined entirely by tasks they can now automate hasn't been freed — they've been stranded. The role has gone. The goal it was supposedly serving was never named.

The redesign question is not primarily a classroom challenge. It's a job design challenge that most organisations don't yet know they're facing.

Chris Wells's avatar

This is really helpful, and one of the smartest things I've read on this topic in awhile. Thank you! I've recently started writing about these issues myself, in part to find where the interesting conversations are happening, and wouldn't you know that the Substack algorithm pointed me to this post? Apparently there's something to that famous article--"A Blog Post Is a Very Long and Complex Search Query to Find Fascinating People and Make Them Route Interesting Stuff to Your Inbox."

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